The Process...
Our Suppliers
You can be guaranteed the best quality from the best names.
Performance Guarantee
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We guarantee your complete satisfaction with all of our products and services. We are able to do this because we have long-term relationships with all of our manufacturers that we sell and represent. We only provide the best products with the best product warranties. We also are constantly investing in installation training, equipment and technology. This long-term commitment and focus is why we can guarantee our performance and your satisfaction.
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Product Warranty
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The manufacturer of your interior product requires a certified installation and maintenance program to validate the product’s warranty. Imperial’s installation and maintenance services not only meet this certification but also are recommended by all the product manufacturers. With our installation and maintenance services, we can validate your product’s warranty and therefore ensure your product’s appearance and performance.
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Installation Warranty
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The Imperial Flooring installation warranty is one year. Our standard warranty states that any installation failure due to faulty procedures will be fixed at no charge to the customer during the first year. We want you to call us with any issue because your interior is a reflection of us.
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